Qual8 Memberships
Refund Policy
Thirty days. If Qual8 isn’t for you, we’ll refund it.
Qual8 takes a range trip to judge. Weather, work, and daylight can make it hard to get to the range right away, so every annual membership charge comes with a full 30-day refund window—enough time to get out and actually shoot with it.
Refunds
Email support@qual8labs.com within 30 days of any annual membership charge — your first purchase or a renewal — and we’ll refund that charge in full. Your refund does not depend on how much you used Qual8 or why you’re requesting it.
Refunds go back to the card you paid with. Most post within 5–10 business days, depending on your bank.
After 30 days, that annual charge is non-refundable for the rest of its term.
Cancelling
Cancel any time by emailing support@qual8labs.com.
Cancelling stops your next renewal. It does not automatically issue a refund. If your most recent annual charge is still inside its 30-day window, request the refund separately and we will refund it in full. After 30 days, cancelling does not end your current term — you keep everything you paid for until the term runs out, and then your account returns to a free Marksman account.
Your data stays either way. Qual8 does not delete your rifles, your sessions, your load records or your earned badges when you cancel or when a membership lapses. That’s your record of your own shooting. It’s here when you come back.
Want your personal data deleted? Request complete account deletion from Profile → Account or email support@qual8labs.com. Account deletion also stops future renewals, but it does not automatically issue a refund. We delete your identifying information, location information, and uploaded photographs, and sever the link between your identity and your shooting data. The remaining shooting measurements are de-identified and cannot be tied to you. We may retain limited account and transaction records where required for legal, tax, accounting, or dispute-resolution purposes. See our Privacy Policy for details.
Renewals
Qual8 memberships are annual, and they renew automatically.
We email you before we charge you, not after. If you don’t want the renewal, cancel any time before that date and you won’t be billed.
If a renewal charge does occur, it starts its own 30-day full-refund window.
Charter 500 Members
A full refund ends your Charter membership. Your Charter number is retired, and the locked Charter price ends with it.
Your Charter number and your locked price stay yours for as long as your paid membership stays active.
Questions
Email support@qual8labs.com for refund or cancellation questions.